Privacy Policy — egp88 Online Gaming Platform

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "egp88", "we", "us", or "our" refers to the operator of the egp88.one platform, including all associated systems, interfaces, and support channels.
• "Member", "you", or "your" refers to any individual who has created an account on egp88 or who browses the Platform without a registered account.
• "Personal Data" refers to any information that identifies or can reasonably be used to identify a living individual — including, but not limited to, name, date of birth, contact details, financial information, device identifiers, and behavioral data.
• "Processing" refers to any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transfer, erasure, or destruction.
• "KYC" (Know Your Customer) refers to the identity and age verification procedure required of all Members prior to their first withdrawal, as mandated by anti-money-laundering compliance standards.
• "Cookies" refers to small text files stored on your device by the egp88 Platform that help us recognize returning visitors and deliver a personalized experience.

egp88 acts as the Data Controller in respect of all Personal Data collected from Members and visitors to the Platform. As Data Controller, egp88 determines the purposes and means of processing your Personal Data and bears responsibility for ensuring that all processing activities are carried out lawfully, fairly, and transparently.

If you have questions about how egp88 processes your Personal Data, or wish to exercise any of your data subject rights described in Section 11, you may contact our Data Protection team directly at [email protected] with the subject line "Data Privacy Request". All privacy-related correspondence will be acknowledged within five (5) business days and resolved within thirty (30) days of receipt.

egp88 collects Personal Data across several categories depending on the nature of your interaction with the Platform. The categories we collect, and representative examples within each, are as follows:

egp88 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than document photographs required for KYC), or health data, except where expressly required by applicable law or our responsible gaming obligations.

egp88 collects your Personal Data through the following means:

• Direct collection: Information you provide voluntarily when creating an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or responding to a survey or promotion.
• Automated collection: Technical and Usage Data collected automatically via server logs, cookies, pixel tags, and similar tracking technologies each time you access the Platform. See Section 9 for full details of our cookie practices.
• Third-party sources: In limited circumstances, egp88 may receive identity verification data from licensed KYC and fraud-prevention service providers who cross-reference the information you provide against official Indonesian identity databases and international watchlists. This is done exclusively for compliance purposes.
• Payment processors: Transaction confirmation data is shared with egp88 by our payment gateway partners when you complete a deposit or withdrawal through a local bank transfer or e-wallet service.

egp88 processes your Personal Data only where there is a clear, legitimate purpose and a recognized legal basis for doing so. The table below summarizes our primary processing activities:

Where egp88 relies on consent as the legal basis for processing — specifically for sending promotional communications — you have the right to withdraw that consent at any time by updating your notification preferences in your Account settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing that took place prior to withdrawal.

egp88 does not sell, rent, or trade your Personal Data to any third party for commercial marketing purposes. We share your data only in the circumstances described below, and only to the extent strictly necessary for each purpose:

• Payment processors and banking partners: Financial Data is shared with the payment gateway operators and local Indonesian banks (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI) and e-wallet platforms (DANA, OVO, GoPay, ShopeePay, LinkAja) to facilitate your deposit and withdrawal transactions.
• KYC and fraud-prevention providers: Identity Data is transmitted to licensed verification service providers for the sole purpose of confirming your identity, age (21+), and the legitimacy of your financial instruments.
• Game software providers: Where required to resolve game disputes or verify game outcomes, limited Usage Data (such as a game session log) may be shared with licensed content partners including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Spribe. No Contact or Financial Data is shared with game studios.
• Legal and regulatory authorities: egp88 will disclose Personal Data where legally compelled to do so by a valid court order, subpoena, or request from a competent regulatory authority. egp88 will notify the affected Member of such disclosure where permitted by law.
• Corporate transactions: In the event of a merger, acquisition, or sale of substantially all of egp88's assets, Member data may be transferred to the acquiring entity, provided that the acquiring entity commits to honoring the terms of this Privacy Policy.

As a globally operated platform, egp88 may transfer your Personal Data to servers or service providers located outside Indonesia. Where such transfers occur, egp88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which would apply within Indonesia, including:

• Standard contractual clauses agreed between egp88 and the receiving party;
• Transfers to jurisdictions recognized as providing an adequate level of data protection;
• Where the transfer is necessary for the performance of your contract with egp88 (for example, processing a payment through an international payment gateway).

You may request details of the specific safeguards applied to any international transfer of your data by contacting our Data Protection team at [email protected].

egp88 retains your Personal Data for as long as your Account remains active, and for defined periods thereafter as required by our legal, regulatory, and operational obligations:

• Account and Identity Data: Retained for a minimum of five (5) years following permanent account closure, in compliance with anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC documentation: Retained for a minimum of five (5) years following account closure or the completion of the last transaction to which the documents relate.
• Customer support communications: Retained for three (3) years from the date of the last support interaction.
• Technical and Usage Data: Retained in anonymized or aggregated form for up to two (2) years for analytics and platform improvement purposes.
• Marketing preference records: Retained until you withdraw consent or close your account, plus a brief additional period sufficient to process and confirm the opt-out.

When the applicable retention period expires, Personal Data is securely deleted or irreversibly anonymized. egp88 conducts periodic data audits to ensure compliance with these retention schedules.

egp88 uses cookies and similar technologies to deliver, maintain, and improve the Platform experience. The types of cookies we deploy are categorized as follows:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. They cannot be disabled without preventing you from using core Platform features.
• Functional Cookies: Remember your preferences — such as your preferred deposit method, language display, and responsible gaming limit settings — so you do not need to re-enter them on each visit.
• Analytics Cookies: Collect anonymized usage statistics about how Members interact with the Platform, including which game categories are most visited and where Members encounter navigation difficulties. This data is used exclusively to improve Platform performance and user experience.
• Marketing & Retargeting Cookies: Used only where you have given explicit consent through our cookie preference center. These cookies enable egp88 to deliver relevant promotional content based on your gaming interests and browsing behavior on the Platform.

You may manage your cookie preferences at any time via your browser settings. Disabling analytics or marketing cookies will not affect your ability to use the Platform's core features, but may result in a less personalized experience.

egp88 employs a multi-layered security architecture designed to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Our primary security controls include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and egp88 servers — including login sessions, financial transactions, and support communications.
• At-rest encryption for all stored Personal Data, including KYC documents and financial records, using AES-256 encryption standards.
• Two-factor authentication (2FA) available to all Members as an additional layer of Account access security.
• Role-based access controls limiting internal staff access to Personal Data strictly to individuals whose job function requires it.
• Continuous intrusion detection and real-time security monitoring of all Platform infrastructure components.
• Regular third-party security audits and penetration testing conducted by independent cybersecurity specialists.

As a Member whose Personal Data is processed by egp88, you have the following rights in relation to your information. egp88 is committed to honoring these rights promptly and without undue complication:

To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Privacy Request". egp88 may ask you to verify your identity before processing the request to prevent unauthorized disclosure. All requests are handled at no charge unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

The egp88 Platform does not contain links to external third-party websites. All navigational links on egp88.one direct Members to internal pages within the egp88 platform. This Privacy Policy applies exclusively to data processed by egp88 in connection with the egp88.one Platform and its associated services.

If you access egp88 via a third-party referral link, egp88 is not responsible for the privacy practices of the referring website. You are encouraged to review the privacy policy of any third-party site you visit independently of egp88.

egp88 is strictly an adults-only platform. Access is limited to individuals who are 21 years of age or older and who are residents of Indonesia. egp88 does not knowingly collect Personal Data from anyone under the age of 21.

If egp88 discovers that Personal Data has been collected from a person under 21, that Account will be immediately suspended, all associated Funds will be held pending investigation, and the data will be deleted as soon as legally permissible. If you believe a minor has created an egp88 Account, please notify us immediately at [email protected].

egp88 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. When material changes are made, egp88 will notify active Members via a platform notification or email to the address registered on your Account at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how egp88 protects your data. Continued use of the Platform after an amendment takes effect constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or egp88's data processing activities, please reach out to our Data Protection team through any of the following channels:

• Email: [email protected] — subject line: "Data Privacy Request"
• Live Chat: Available 24/7 directly on the egp88 Platform — average response time under 2 minutes.
• WhatsApp: +62 811 888 8888 — available 24/7 (WIB / UTC+7).

All privacy-related inquiries will be acknowledged within five (5) business days. Complex data subject access requests or erasure requests will be resolved within thirty (30) days. egp88 is committed to resolving all privacy concerns fairly and in accordance with this policy.